Privacy Policy
Last updated: 2025-01-01
1. Information We Collect
Information You Provide
- Account information (name, email, phone number)
- Workspace data (company name, KPI values, reports)
- Payment information (processed by Stripe)
- Communications with our support team
Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data (pages visited, features used)
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Send KPI reminders and reports via SMS and email
- Process payments
- Improve the Service
- Communicate with you about your account
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service (hosting, email, SMS delivery)
- Payment processors (Stripe) to handle billing
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures:
- TLS 1.3 encryption for data in transit
- AES-256 encryption for data at rest
- SOC 2 compliant infrastructure
- Regular security audits and penetration testing
- Full audit logging of data access
5. Data Retention
We retain your data for as long as your account is active. You can request data export or deletion at any time. Upon account deletion, data is permanently removed within 30 days.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
7. Cookies
We use essential cookies to maintain your session and preferences. Our public marketing website also uses a third-party analytics and advertising cookie (the Meta Pixel) to measure campaign performance. See our Cookie Policy for details and your choices.
8. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect information from children.
9. International Data Transfers
Your data may be processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
10. Changes to This Policy
We will notify you of material changes to this policy via email or in-app notification.
11. Contact
For privacy-related questions, contact us at privacy@ceotxt.com.